Address Change Franklin County in Family Job and Services

Overview

Lucas County Section of Chore & Family unit Services (LCDJFS) provides services such as TANF (temporary cash assistance), SNAP (food stamps), Medicaid (medical assistance) , subsidized Childcare, APS (adult protective services), and PRC (prevention/retentivity/contingency funds). The Division of Child Support establishes parentage, enforces back up orders, and collects and disburses child support in order to ensure that families receive the financial back up to which they are entitled.

To check case status or verify benefits phone call: 1-844-640-6446.

Submit verifications via email (Please include a case or social security number on documents. Allow 2 business days for documents to be added to instance.)

Will I become P-EBT?

To be eligible for P-EBT funds for schoolhouse year 2021-2022, children must:

• Received gratis or reduced-cost meals nether the National School Lunch Programme OR
• Attended a school where every pupil gets free meals OR
• Exist nether half dozen and liv in a household participating in SNAP
• In near cases, if yous already have SNAP benefits, funds will exist added to your existing account monthly (around the 27th).  Benefits for some or all eligible children will be added to your EBT bill of fare.  NOTE: In some cases, fifty-fifty if you receive SNAP benefits, y'all may receive some or all of your funds through a new P-EBT card in the mail for one or more than child in your household.  You exercise not need to apply.
• If you do Non have SNAP benefits, you will receive a new P-EBT bill of fare in the postal service. Yous should receive ane card per eligible kid.  Proceed your carte(s): Funds volition exist added monthly
• If you're not certain whether your child'southward school participates in the National School Tiffin Program, you can search the database by going to the P-EBT website for Ohio: Visit Ohio P-EBT website
  
• If you lot think your family qualifies for P-EBT, only you lot have not received your P-EBT funds by the end of Feb, call ODJFS at i-866-244-0071 or email the Family Help office

Ohio Pandemic EBT Q&A (PDF)
How to Activate and Employ P-EBT Carte(PDF)
How To Employ Your PEBT Funds (PDF)

Task & Family unit Services has limited lobby services (Limited Anteroom Services Flyer (PDF)).  Please use the Self Service Portal online or ane of the following sources for contact.

• Email Documents
• Fax:        (419) 213-8820
• Mail:        P.O. Box 10007, Toledo, OH 43699-0007
• Child Care Only Fax:  (419) 213-8547
• Email Kid Care Documents

You tin can too utilize for benefits or check case condition:

• Online
• By Telephone: 1-844-640-6446

Your applications and documents will be scanned and added to your case in a timely manner. Currently, self-browse stations are not available.

Hardcopy applications can exist obtained from the front end of 3737 W. Sylvania Avenue or may be printed from the online document centre (PDF). All applications volition be processed as normal and clients volition exist contacted via phone if a phone interview is existence scheduled, or if in that location are questions.

​Things to Know (updated June 28, 2021)

• All applications and documents will exist processed as normal
• Due to staff shortages delight be aware of long expect times on the phone for Applications/Interviews through September 2021
• You volition receive an appointment letter with details for when to call for your scheduled interview
• Interim Reports will continue to non be required for assist groups July 1 through September xxx, 2021. Acting reports will not be sent in these months. Assistance groups remain subject to all other reporting requirements until their recertification
• Renewals for Medical Assist are nonetheless required annually
• For proof of Eligibility or Income Statements: Call 1-844-640-6446 or email your request (blazon "Income Verification" in the subject line). You can also access statements on the Self Service Portal (SSP)
• Of import updates are shared on our Facebook page
• LCDJFS volition encounter clients by appointment only in instances where a client has either insufficient technology or inability to navigate our system remotely or need to make a greenbacks payment on a repayment agreement. (If a state of affairs arises that requires face-to-face contact, the necessity for such appointment will be determined by the agency.)
• Lump sum payments to Ohio Department of Medicaid (ODM), should be sent to the following accost: OH Dept of Medicaid/Lump Sum L-3676, Columbus, Ohio 43260 (With your check, include a embrace letter with your name, SSN, case number, and reason for submitting the cheque.)
• We do non process Unemployment Claims. You must contact ODJFS for UC 1-877-644-6562

Fraudulent Ohio Benefits Calls

The Ohio Benefits Projection Team is receiving reports that individuals in counties beyond Ohio are receiving fraudulent calls which are falsely identifying that their benefits are ending and requesting personally identifiable information (PII) such as their Social Security Number.

These calls are not generated by the Land of Ohio or any of its agencies. Please study these calls to the State of Ohio Attorney General's office at 1-800-282-0515 or online.

Official communications from the Ohio Benefits Project come from either (844)640-6446 (telephone calls) or (614)350-2711 (text messages).

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Source: https://co.lucas.oh.us/858/Job-and-Family-Services

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